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Order & Delivery
Everything you need to know about ordering & delivery. We aim to always deliver your order within 1-2 business days.
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The order confirmation will be automatically sent to the filled in e-mail address after placing the order. If you do not automatically receive an order confirmation within 24 hours, please contact us, this can easily be done here
Don't forget to check your Spam or Junk mailbox, in case your email provider automatically put it there.
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Great news! We now offer free shipping on the Klink Smart One and Klink Smart One Pro in both the Netherlands and Belgium. That's right, your order will be delivered to your doorstep at no extra cost, regardless of whether you live in the Netherlands or Belgium.
At Klink, we believe that getting your Klink Smart One should be quick and easy, with no hidden shipping costs. Enjoy a hassle-free shopping experience and benefit from the advantages of free shipping. Order today and experience the convenience of Klink Smart One at no extra cost!
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At Klink we believe in transparency and excellent customer service. That is why we keep you informed at every stage of your order. From the moment you place your order to the shipping and delivery, we make sure you always know where your package is.
Once your order has been shipped, you will receive an email with the delivery confirmation. In this email you will of course find a track and trace code. With this code you can easily follow the progress of your order online. Easy peasy!
At Klink we strive to make your shopping experience as smooth and worry-free as possible.
Thank you for your trust in us, and we look forward to delivering your order soon!
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There is a short time between when you place your order and when we start processing it. If you contact us immediately after placing your order, we may be able to cancel your order before it is processed.
If we were unfortunately too quick, we will send you your order and you can return it immediately upon receipt if you wish.
Assembly
How to install our door handles? Handy when you get stuck when installing the Klink Smart One or Klink Professional.
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Klink Smart One Installation: Simple, Fast, and Feasible for Everyone
Whether you’re a tech enthusiast or just looking for an easy way to make your door smarter, installing the Klink Smart One is as easy as it gets. With its plug-and-play approach and minimal tools, this smart door handle is within reach of everyone.
Plug-and-Play Simplicity: Accessible to Everyone
Installing the Klink Smart One is as easy as it gets. You don’t need any advanced technical knowledge; in fact, almost anyone can do it. The only tools you need are a screwdriver or a cordless drill. That’s it.
Step 1: Remove the Old Door Hardware
Don’t worry, this is as easy as it sounds. Use your screwdriver or cordless drill to remove the existing door hardware from the door. Don’t worry about replacing the original lock or cylinder; you don’t have to.
Step 2: Install the Klink Door Hardware
Here comes the fun part. Take your Klink Smart One door hardware and place it on the door. With a few simple fixings you are halfway there.
Step 3: Confirm and Complete
Use your screwdriver or cordless drill again to firmly attach the Klink door hardware to the door. And that's it! Your smart door handle is now installed and ready for action.
Why Klink Smart One?
- No Hassle with Lock and Cylinder Replacement: Klink changes the way your door functions without replacing the original lock or cylinder. This means less hassle during installation and maintains existing security measures.
- Accessible to Everyone: Whether you're a tech expert or have never installed a door handle before, the Klink Smart One makes it accessible to everyone. No complicated instructions, just simple and fast.
- Smart Features, Simple Installation: Enjoy the benefits of a smart door handle without the complexity. Klink Smart One brings the latest technology to your door with minimal effort.
Installing the Klink Smart One is not only an upgrade for your door, it is also an effortless experience that fits into any household. Simple, fast, and ready to use. Make your door smarter with Klink Smart One.
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Our smart door handles come with a toolkit and manual, so they can be easily mounted on your existing lock. You will receive a physical and digital manual with your order. The installation is easy and can be done by anyone, you absolutely do not have to be 'handy' or hire a locksmith.
It is important to know that there must be some extra space/recess in the door for the cable of the smart door handle. This is of course also shown in the manual.
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Sometimes the battery percentage on your Klink doesn’t automatically update after replacing the batteries. This can lead to the frustrating perception that your batteries have mysteriously run out again. But fear not, here’s why that happens and what you can do about it.
Klink is designed to be economical with battery power, and sometimes it may take some time before the new battery percentage is displayed. The system needs some time to calibrate and measure accurately.
The Simple Solution: Manual Update
Luckily, you don't have to wait for technology to do its thing. Klink has built in a handy feature that lets you update the battery percentage yourself.
- Open the Klink App: Go to the app on your smartphone.
- Go to Settings: Click on the settings icon.
- Select Basic: Navigate to the 'Basic' tab in the settings.
- Click on Battery: Go to the 'Battery' subtab.
- Update the Percentage: Click 'Update', and voila, your Klink now has a fresh, accurate battery percentage.
By following these simple steps you will avoid the confusion of incorrect battery levels and always be aware of the true status of your Klink batteries.
Conclusion
The quirks of smart technology can take some getting used to, but with Klink’s handy features like manually updating the battery percentage, your door security will always be reliable. So, if you ever think “not again,” remind yourself that a simple update can make all the difference. One click, and you’re on your way to a full battery and peace of mind.
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We would like to clarify that our Klink Smart One can still be used even if your door has a different PC size (the distance between the center of the handle and the center of the cylinder). In case your door has a handle-operated system, where the lock is locked by lifting the handle, you can install the Klink Smart One without using a cylinder.
With this configuration, you can still use the Klink Smart One, but the manual locking of the lock is replaced by pushing up on the handle. This activates the deadbolt, which is the locking mechanism of the lock. It is important to note that the deadbolt cannot be opened without a valid unlocking method, such as a fingerprint, code, card, etc.
You can seal the cylinder hole with, for example, a cylinder dummy.
Although you can no longer use the manual locking function (locking with a key), the Klink Smart One still offers a high level of security and convenience through the various unlocking options available. You can still unlock your door via the app, fingerprint recognition, a code or a card, depending on your preference.
If you have any further questions or would like more information about the installation and use of the Klink Smart One with a crank operated system, we are here to assist you. Feel free to contact us via chat.
Thank you for your interest in our Klink Smart One.
General
In this section you will find all general information about our products, such as dimensions and other product specifications.
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What are the differences between the Klink Smart One and the Klink Smart One Pro?
Lithium Batteries and Sustainability
A major difference between the Klink Smart One and the Klink Smart One Pro is the power source. The Klink Smart One uses traditional AAA batteries, which had to be replaced every 10,000 operations to keep the door handle operational.
The Klink Smart One Pro is equipped with a durable lithium battery. This rechargeable battery has a longer life per charge and can be easily charged, with a USB-C cable. This makes the Pro version not only more sustainable, but also more environmentally friendly.
Built-in WiFi Module
The Klink Smart One offers advanced access control via fingerprints, access codes and card readers. However, for remote control a separate hub or bridge is required to connect to the internet.
The Klink Smart One Pro has a built-in WiFi module, allowing users to connect directly to their home network without any additional equipment. This allows you to manage your door remotely via the mobile app or desktop interface, providing added convenience and efficiency.
Renewed Klink Smart Chip
Both models are equipped with advanced technologies for safety and reliability. However, the Klink Smart One Pro features the updated Klink Smart Chip, which offers improved processing power and security features.
Thanks to the renewed Klink Smart Chip, the Pro version offers improved performance and more functionalities, which makes for a more reliable and secure lock. These improvements ensure an even smoother user experience and increase the overall security.
Summary of the Differences
- Energy source:
- WiFi connection:
- Technology:
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Battery performance of the Klink Smart One
When it comes to battery performance, the Klink Smart One makes no compromises. With a simple yet powerful energy source - four AAA batteries - the Klink Smart One offers an impressive lifespan of around 10,000 operations. This means that on average you only need to replace your batteries every six months.
Energy Efficiency in Action
The Klink Smart One operates on 4x AAA batteries, eliminating the need for complex, hard to replace battery types. This simple source of energy not only provides the power needed for smooth operation, but also offers a long lasting and cost effective solution.
Battery Life: Up to 10,000 Operations
Thanks to the efficient energy usage of the Klink Smart One, you can count on approximately 10,000 operations before battery replacement is necessary. For the average user, this means that the batteries only need to be replaced after about half a year.
Early Warnings
When it's time to think about battery replacement, you'll know well in advance. The Klink Smart One sends multiple push notifications via the app to alert you to the approaching battery drain. This allows you to act proactively before the batteries actually run out.
and in hand with the Klink Smart One.
Why Choose Klink Smart One?
- Efficient Energy Source: The Klink Smart One runs on four easy-to-replace AAA batteries for a reliable power supply.
- Long Lasting Performance:
- Smart Notifications:
Choose power, efficiency and peace of mind – choose the Klink Smart One.
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With this smart door handle you can unlock your doors with your fingerprint, smartphone, smartwatch, smart keycard/tag or a code.
In addition, you can easily connect the Klink Smart One to Google, Alexa and Homey, allowing you to realize smart automations. For example, do you want the light in the hall to automatically turn on as soon as you use the Klink Smart One? Easy!
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The Freedom of Keyless Living with Klink Smart One
Are you wondering whether you still need a key with the Klink Smart One? The short answer: No! Find out here why you can keep your own lock and cylinder without the need for a physical key and learn how to open your door in an innovative way.
Keys? Not Necessary!
When switching to smart locks, the big question is often: Do I still need a physical key? With the Klink Smart One, the reassuring answer is a clear: No! You can continue to use your own trusted lock and cylinder, but the use of a physical key is no longer considered standard.
New Standards for Access
This opens the door to a keyless future where you are not dependent on a tangible bunch of keys. With the Klink Smart One you have various modern ways to gain access.
- The App:
- Fingerprint:
- Smart Watch:
- Smart Tag:
- Code: Generate your own unique code in the Klink app and use it as a digital key.
How Does It Work?
While retaining your own lock and cylinder, you can still use your own key. However, with Klink Smart One you decide how you gain access. Whether it is the futuristic approach with advanced technology or the classic key, the choice is yours.
Why Choose Keyless with Klink Smart One?
- Keep Your Own Lock and Cylinder:
- Various Access Options:
- Flexibility and Convenience:
Leave physical keys behind and embrace the freedom of keyless living with the Klink Smart One. Your door, your choice.
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Klink - Smartklink is the app that controls our smart door handles. It can be downloaded for free in the Play Store and App Store and offers all the possibilities to let your friends, family and others into your home. For example, in the app you will find the options to set a timeslot, configure Smart Tags, add fingerprints, change the access code and open the door remotely.
In the app you can of course also check when you need to replace the batteries of your kink. For example, the screen shows the accurate battery percentage of your kink. If your battery is almost empty, a push notification will of course also be sent, so that you know that they need to be replaced.
With the app you can control your smart doorbells within a radius of 8 meters Bluetooth connection. This radius can even be extended to worldwide range, by adding Klinks Smart Hub to your home. This way you can not only open the door when you are quickly at the supermarket, but also when you are at the bar in Los Angeles. The only thing you have to take into account is that you are connected to the Wifi. For example, it is not advisable to let your mother take care of the plants while you are on a trip through the jungle (unless you have set a fixed time slot or she has left her fingerprint).
Finally, the app also keeps a log of who opened your door. It can be nice to check every now and then who has been in your room, whether the cleaning lady was on time or who keeps eating all those cookies from the storage room.
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Klink Smart One meets all the necessary safety requirements that apply in the Netherlands, and we also have all the required safety certificates to be allowed to produce and sell locks.
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Our Smart Klinken come with a 2-year factory warranty as standard. Because of the attention and time we put into our Klinken, we have complete confidence in the quality we offer. This feeling of confidence, we want to give to everyone.
However, making a mistake is human. That is why we will of course provide you with a new Klink free of charge, in the event that it shows manufacturing defects. This way you can quickly enjoy your keyless freedom again.
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Klink Smart One; the smart door handle that provides convenience, security and control over your access management. We would like to share the dimensions of the Klink Smart One with you, so that you can get a better idea of the product.
To give you a visual reference, we are adding an image that clearly shows the dimensions of the Klink Smart One. You can view the attached image to get a better idea of the size and design of the Klink Smart One.
We hope this information and image helps you evaluate the Klink Smart One for your specific needs. Should you have any further questions or require further information, please do not hesitate to contact us. Our team is here to assist you and provide you with the information you need.
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We are excited to introduce you to the extensive capabilities of the Klink Smart One, the smart door handle that takes your access control to the next level. Below you will find an overview of the impressive functions and features of the Klink Smart One:
- Versatile unlocking methods: The Klink Smart One offers multiple ways to unlock your door. You can use fingerprint recognition, a personal code, a card or even unlock via the accompanying mobile app. With these various unlocking methods, you can choose what best suits your needs.
- Time locks and passage mode: You have complete control over who has access to your door and when. With the Klink Smart One you can set time locks, so that certain people only have access during specific time intervals. In addition, you can activate the passage mode, where the door remains open for a certain period and automatically locks again when the time has elapsed.
- Desktop and full interface control: In addition to the ability to control the Klink Smart One via the mobile app, we also offer a desktop interface. This interface gives you access to a comprehensive management system where you can configure all settings and maintain access records. You can see exactly who has accessed your door at what time and which unlocking method they used. This detailed information helps you manage access and keep track of the activities around your door.
- Push Notifications: With the Klink Smart One, you never have to be in the dark about who unlocks your door. Thanks to push notifications, you will receive instant notifications on your mobile device as soon as the door is unlocked. Whether you are at home or on the go, you will always be informed about access activity and can respond immediately if necessary. This feature provides peace of mind and additional security for your access management.
- Unlocking via Smartwatches: In addition to the various unlocking methods we mentioned earlier, the Klink Smart One also offers the ability to unlock your door via compatible smartwatches. Whether you wear a smartwatch with an iOS or Android operating system, you can easily and quickly gain access to your door by simply using your smartwatch. This provides an added layer of convenience and makes unlocking the door even faster and more effortless.
- No modifications to lock and cylinder: One of the unique benefits of the Klink Smart One is that you do not need to modify your existing lock and cylinder. This means that you can continue to use your own key and do not have to incur additional costs for replacing your current lock. The Klink Smart One can easily be installed on your existing door, making it an easy and cost-effective solution.
Should you have any further questions or require further information, please do not hesitate to contact us. We are here to assist you and provide you with all the information you need.
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Discover the future of door security with the Klink Smart One!
Easy to use, it offers smart features such as fingerprint access and app control. Watch this short demo and experience the convenience of a safer and smarter door experience
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With the rise of smart technologies, it is becoming easier and easier to secure our homes without sacrificing convenience. A prime example of this is the Klink Smart One, an innovative smart door lock that is compatible with several types of door locks. In this article, we will look at why the Klink Smart One is an ideal choice for homes with a three-point lock.
What is a three-point lock?
Before we get into the compatibility of the Klink Smart One with a three-point lock, it is important to understand what exactly a three-point lock is. A three-point lock is an advanced locking system that locks the door at three points: top, middle and bottom. This provides extra security and makes it more difficult for burglars to force the door open.
The Klink Smart One and three-point locks:
One of the standout features of the Klink Smart One is its versatility when it comes to compatibility with different types of door locks. Unlike some other smart door locks that are only compatible with standard cylinder locks, the Klink Smart One is suitable for a wide range of locks, including three-point locks.
How does it work?
The Klink Smart One uses universal shields that can be placed on any mortise lock, while retaining the original lock and cylinder. For handle-operated locks, the multi-point lock can be set in the deadbolt by pushing the handle up. In the case of cylinder-operated locks, this can be done with the key or rotary knob.
Conclusion:
The Klink Smart One offers a smart and easy way to integrate three-point locking into a smart home system. With its versatility, added security and convenient features, the Klink Smart One is an excellent choice for anyone looking for a smart door lock that is compatible with a three-point locking system.
Returns
Do you want to return your product(s)? Here you will find our step-by-step plan to return your products in the right way.
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Please note: it is important that you use the returns form and register your return correctly, otherwise your refund may be delayed.
You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return the product. If you return the entire order, you will be credited with the full order amount including any shipping costs. If you return part of the order, any shipping costs will not be refunded.
We will then refund the order amount due within 14 days of accepting your return, provided that the product has already been returned in good order.
Easy returns in 3 simple steps
Step 1: Fill in the return form
Download the return form here and fill it out completely.
Step 2: Register your return by sending an email
Send an email to retouren@smartklink.nl with your full name & order number. You can find this in the confirmation of your order in your mailbox.
Step 3: Send your order as soon as possible
Send the items together with the completed return form to the address on the return form. Make sure you provide the package with a Track & Trace code. As the sender, you are fully responsible and we do not want any misunderstandings to arise.
Step 4: You will receive the purchase amount in your bank account
Once we have received the package including a correct registration of your return, we will ensure that the purchase amount is returned to your bank account within 14 days.
The right of withdrawal only applies to consumer purchases, not to business purchases.
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We aim to process refunds within three days of an item being returned to us. However, please be aware that it may take your bank a few days to credit the payment back into your account. We will contact you by email as soon as possible to let you know when your refund has been processed.
